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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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After changing my password in Google Chrome (Gmail), I

Customer Question

After changing my password ***** Google Chrome (Gmail), I cannot access emails in MS Outlook. I have reset the password ***** Outlook but without any positive result
JA: How long has this been an issue?
Customer: Only since I changed the PW early this afternoon
JA: Have you installed any updates recently?
Customer: No - only the PW after I received a text msg from google advising me that someone had attempted to log in to my system
JA: Anything else you want the computer expert to know before I connect you?
Customer: No that's all - up until today my system was working perfectly
Submitted: 5 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 months ago.

Hi,

I'm sorry about the issue. Is your gmail email currently working fine at at the gmail.com website?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 5 months ago.

What's the error or message?

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,