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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows 10 did an automatic "upgrade" and all of my desktop

Customer Question

Windows 10 did an automatic "upgrade" and all of my desktop icons disappeared (except from Admin). Right clicking on the desktop does nothing and I can't find any other way to get my icons back.
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Latitude E4300 running Windows 10. Not sure which version.
JA: Have you installed any updates recently?
Customer: No but Windows did.
JA: Anything else you want the computer expert to know before I connect you?
Customer: That should do it.
Submitted: 11 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 days ago.

Hi,

I'm sorry about the issue. Is the internet currently working?

Does this issue also occur if you shut down / restart the computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,