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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I optimized my computer it shut off firefox and I need

Customer Question

When I optimized my computer it shut off firefox and I need it back on. How do I do it?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: HP, win 10 but not sure what the model is except it was cheap....400 for entire thing at walmart
JA: Have you installed any updates recently?
Customer: I optimized the computer and it said it shut it off to speed it up?
JA: Anything else you want the computer expert to know before I connect you?
Customer: Only how do it get control back to firefox and block it from doing it again
Submitted: 6 days ago.
Category: Computer
Expert:  Martin replied 6 days ago.

Hello, my name is ***** ***** how are you?

What happens when you try to open Firefox, do you get any errors or does it simply not open?