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I have have windows 10 & now all of a sudden it won't

Customer Question

I have have windows 10 & now all of a sudden it won't doesn't acknowledge any of my external hard drives. My computer makes a sound when I one them plug them in, but don't show up on my computer. What do I do???
Submitted: 3 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 3 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Do you have another computer where you can verify that the drives are working and / or did you already test that?

Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck

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