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Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
is the printer showing an error message or code on its control panel, if so what is the full and exact message that you see?
Also, are you saying the printer is only 3 days old, or you have had the error for three days?
Thank you for your reply,