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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I own a SamsungS 4 phone and the email app keeps telling me

Customer Question

I own a SamsungS 4 phone and the email app keeps telling me that it cannot accept anymore email because it does not have any more space. I have install a 32 GB extra storage card. How can I transfer information from regular memory to the card. How can I correct this problem?
Submitted: 6 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 6 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is the email app you are using?gmail, yahoo, etc...

You can reply to me here by typing in the box below please.

Customer: replied 6 months ago.


Expert:  Randy Computer Tech replied 6 months ago.

okay, that app must have a glitch in the settings. Try uninstalling the app and then reinstall the app.

  1. Tap the Menu key and then tap Settings.
  2. Select More and tap on Application manager.
  3. Swipe across to All.
  4. Tap on app which you wish to remove.
  5. Tap on Uninstall.
  6. Tap Ok.
  7. Once the application has been removed tap Ok.
Customer: replied 6 months ago.

Have tried that and still does not work

Expert:  Randy Computer Tech replied 6 months ago.

okay, try this please>

  1. Tap the Menu icon .
  2. Tap Settings .
  3. Incoming Mail (IMAP) Server

  4. Server -
  5. Port - 993
  6. Requires SSL - Yes
  7. Outgoing Mail (SMTP) Server

  8. Server -
  9. Port - 465 or 587
  10. Requires SSL - Yes
  11. Requires authentication - Yes
Expert:  Randy Computer Tech replied 5 months ago.

did that work for you?

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