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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Acer Aspire V5-122P-0643 Computer runs extremely slow and

Customer Question

Acer Aspire V5-122P-0643 Computer runs extremely slow and sometimes locks up completely. I have a service agreement and took it to Best Buy at 7071 S Lindberg Blvd, in St. Louis. They ran a back up and a restore on it and completed it on 11/13/16. Service order 00030-293345303. It still freezes up. Also I can't find Webroot now.
JA: What's the make/model of your device? How old is it?
Customer: Acer V5-122P-0643 S
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A few weeks. I had it serviced at the closeset geek squad.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I do have a service
Submitted: 13 days ago.
Category: Computer
Expert:  Cory replied 13 days ago.

Welcome I am Cory. Thank you for asking your question today.

Does it have any popups?