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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8753
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Did not get the game order from big fish coffee rush was

Customer Question

did not get the game order from big fish coffee rush was charged for it
JA: What kind of computer do you have?
Customer: window 7-dell
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: ordered the game but it was never installed had a down load error
Submitted: 14 days ago.
Category: Computer
Expert:  Robert M. replied 14 days ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert M. replied 14 days ago.

does it show up on your purchase history

https://store.bigfishgames.com/my_account/my_purchase_history.php

if so please try to download it again.

if it gives you another error let me know exactly what the error says.

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