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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot remember my icloud password on my ipad so I cannot

Customer Question

Hi! I cannot remember my icloud password ***** my ipad so I cannot move past the sign in screen to do anything.
JA: How old is your iPad, and what model are you using?
Customer: it's about 3 years old and I don't know the model.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no bu thanks!
Submitted: 9 days ago.
Category: Computer
Expert:  Martin replied 9 days ago.

Hello and welcome.

You should be able to reset your iCloud password ***** the following link:

https://iforgot.apple.com/password/verify/appleid

Simply type in your Apple ID or Email address and click continue then follow the steps.

Let me know how it goes.

Martin

Customer: replied 8 days ago.
I still cannot access my iPad anything. I've taken all the steps several times.but always get the same error message when I tried on the iPad. Argh! Help me please.
Expert:  Martin replied 8 days ago.

What does that same message you get every time read?

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