How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I need an apple password, i tried to reset but i was told i

Customer Question

i need an apple password
JA: When did you last reset your username and password?
Customer: i tried to reset but i was told i have no password
JA: Have you installed any updates recently?
Customer: i don't believe so
JA: Anything else you want the computer expert to know before I connect you?
Customer: i waited on trhew phone 35 minutes and when a person came on i was cut off. i am ninety years old and frustrated
Submitted: 10 days ago.
Category: Computer
Expert:  Richard replied 10 days ago.

Hi there and welcome

Is your iPhone or iPad asking you to enter this password *****?

Please let me know