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Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 4922
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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Can no longer receive my email via Microsoft Outlook Message

Customer Question

Can no longer receive my email via Microsoft Outlook
Message incorrect server name or wireless network password, both are correct
error message POP3 0X80040900
Submitted: 9 days ago.
Category: Computer
Expert:  Shefin replied 9 days ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know your email client? Is it gmail?

Thank you.

S H E F I N

Customer: replied 9 days ago.
Expert:  Shefin replied 9 days ago.

Hi,

Try setting up mail once again by following the instructions below.

  1. Go to Outlook.com.
  2. Enter your Microsoft account and password.
  3. Click Sign in.
  4. Choose the gear icon at the top right.
  5. Select More mail settings.
  6. Select Sending/receiving email from other accounts.
  7. Select Add an email account.
  8. Select Advanced options.
  9. Enter your server settings:
  10. IMAP settings:

Account Type: IMAP
Incoming Mail Server: mail.twc.com
Incoming Server –IMAP port: 143
Outgoing Mail Server (SMTP): mail.twc.com
Outgoing Server – SMTP port: 587
Inbound & Outbound User Name: Enter full email address
johndoe@[division].rr.com***@******.******@******.***).
Inbound & Outbound Password: Email Password (same as Web Mail)
SMTP Server Requires Authentication: Checked

  1. Click Next.
  2. Select Your inbox then click Save.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

S H E F I N