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Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 4953
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I cannot link my hotmail account, [email protected] to

Customer Question

I cannot link my hotmail account,***@******.*** to my outlook 2016. When I try to add it as an eas or pop3 etc it just states that there is an error.
JA: How long has this been an issue?
Customer: It used to work before outlook.com was introduced.
JA: Have you installed any updates recently?
Customer: I have installed all the updates that come down thru windows 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 16 days ago.
Category: Computer
Expert:  Byron replied 16 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

Do you have two-step verification turned on on your Hotmail account?

Expert:  Shefin replied 16 days ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Open your hotmail account in web bowser (not in outlook). Then, follow the instructions in the link below.

https://support.microsoft.com/en-in/help/12409/microsoft-account-app-passwords-two-step-verification

If the issue persists, or you have any questions, please be back and let me know.

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