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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I could not login with my password,I had to reset it on the

Customer Question

I could not login with my password,I had to reset it on the ms account ereset page and I wantto remove it
JA: Have you tried having password ***** directions emailed to you?
Customer: I do not want the MS accoubt controling access tomy own laptop
JA: Have you installed any updates recently?
Customer: not that I know of, are you a person or a computer
JA: No. I'm the Computer Technician's Assistant.
Customer: great please remove the ms account security from my laptop
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Computer
Expert:  Michelle replied 11 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Customer: replied 11 days ago.
I want MS account security removed from my laptop, my laptop password ***** MS's business
Customer: replied 11 days ago.
I setup an account to get into the store to rent movies
not to turn my laptopover to ms
Customer: replied 11 days ago.
are you there?
Expert:  Michelle replied 11 days ago.

on which account you are unable to login.

Expert:  Michelle replied 11 days ago.

What Operating System (OS) is running on the computer?

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