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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to get help from US Homeland Security. But I was

Customer Question

I am trying to get help from US Homeland Security. But I was led to this window and I don't know what should I do now. I am going out for a walk in the park. will return in 1 hour. Please let me know what I should do then. Dr. Chialun John Hu, cell phone:(###) ###-#### 2:55 pm, CO time
JA: What kind of computer do you have?
Customer: I have Dell Microsoft window 7, Inspiron 15.. Please write to me at around 4 pm, our time. Thanks.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Don't connect me now. I am going to go to the park. Thanks
Submitted: 12 days ago.
Category: Computer
Expert:  Kevin T replied 12 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 12 days ago.

Hi,

How can I be of assistance?

Regards

Kevin