How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I can operate my E-Mail without any Problem but I can not

Customer Question

I can operate my E-Mail without any Problem but I can not get in my Bank Accounts at all without interference. it is telling me to call a Number either
JA: Just to clarify, what email service provider are you using for this account?
Customer: feartlink Account #6461505
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: computer is telling me there is a virus on my computer and to call a the number on the screen to get problem taken care off
Submitted: 6 months ago.
Category: Computer
Expert:  Sudipto replied 6 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Sudipto replied 6 months ago.

Can you tell me, what is the exact message you see, when you try to login to your bank account ?

Customer: replied 6 months ago.
It is telling me my computer has a Virus and to call a number from Microsoft to get problem taken care off. Which i think is a Fake
Expert:  Sudipto replied 6 months ago.

Yes, that is a fake message. Which bank website, you are trying to access ?

Related Computer Questions