For Online Computer Support, Ask a Computer Technician
Hello,I am the person that will be helping you today.
That means that the hardware firewall on your router is blocking communication on ports 5060 and 5070 for the MagicJack device. May K ask for the brand and model name of your router/modem?
I will be standing by, looking forward to your response.
May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.