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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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No problem. I need to scan a document and don't know how. I

Customer Question

no problem. I need to scan a document and don't know how. I have a scanner installed and working (my daughter used it the other day). Can you help?
JA: How much experience do you have with this particular machine?
Customer: quite a bit
JA: Have you installed any updates recently?
Customer: just the ones Microsoft does
JA: Anything else you want the computer expert to know before I connect you?
Customer: no. I just want to know how to scan a document
Submitted: 6 months ago.
Category: Computer
Expert:  Mr.Med replied 6 months ago.

Hi, I'm Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 6 months ago.

What is the model and brand of your scanner please?

Customer: replied 6 months ago.
HP Photosmart
Expert:  Mr.Med replied 6 months ago.

Open the scanner lid.

Place the paper with the print side down on the scanner glass.

Close the scanner lid.

On the touch screen, touch the right arrow , and then touch Scan

Touch Computer, and then touch the computer that you want to scan to. The Scan to Computer menu opens.

Touch Settings on the Scan to Computer screen.

Touch the scan type that you want to use. (Photo or Document)

Touch Scan.

The printer scans the item and saves it to the computer.

Let me know if you need further assistance

Thank you

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