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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Antiviris pro order- ref no. 1002144306 instalation. Am I

Customer Question

antiviris pro order- ref no.(###) ###-####instalation. Am I hooked up?
JA: What kind of computer do you have?
Customer: Dell, windows 10
JA: Have you installed any updates recently?
Customer: not that I know of, accept for Avira program
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 12 days ago.
Category: Computer
Expert:  Lorenz Vauck replied 12 days ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Can you please let me know the exact issue you are having with Avira? Have you bought it, but are not able to install it? Please take note that we are not Avira, but independent computer experts that you´ve asked for help, I can´t see what you´ve ordered with them.

Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck

Customer: replied 12 days ago.
Do not know if I am hooked up. Is there aphone number or web site I can contact?
Expert:  Lorenz Vauck replied 12 days ago.

Can you let me know where you´ve bought Avira? Was that online or at a local shop?