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I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.
Can you please let me know the exact issue you are having with Avira? Have you bought it, but are not able to install it? Please take note that we are not Avira, but independent computer experts that you´ve asked for help, I can´t see what you´ve ordered with them.
Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).
Thanks for your patience and best regards,
Can you let me know where you´ve bought Avira? Was that online or at a local shop?