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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Lenovo Ideapad Miix 300. Windows 10. Purchased notepad

Customer Question

Lenovo Ideapad Miix 300. Windows 10. Purchased notepad through Air Miles, and charged it . It did not hold a charge for any length of time. Now, when we open it ishows a charged battery, but other than that the screen is black
JA: Just to clarify, what's the exact model of your IdeaPad?
Customer: Lenovo Ideapad Miix 300 64 GB. Windows 10
JA: Have you installed any updates recently?
Customer: No, it is brand new.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Air Miles refuse to exchange it because we have had it for more than 10 days. We received it Oct. 21, 2016
Submitted: 3 months ago.
Category: Computer
Expert:  Tim replied 3 months ago.

Hey there, I'm Tim. Sorry to hear about the problem with the leveno, so there are two problems, 1 the unit does not charge, and has a blank screen?