How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michelle Your Own Question
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5258
Experience:  B.Sc. Computer Science with Honors
26798893
Type Your Computer Question Here...
Michelle is online now
A new question is answered every 9 seconds

Facebook has been hacked and I can't into my info and my

Customer Question

Facebook has been hacked and I can't into my info and my friends are being ask to be my friend again and some weird stuff is on it and I don't know how to fix it
JA: When did you last use the account?
Customer: I tried last night and again tonight
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have had a message from Yahoo that I may have been hacked in my email
Submitted: 6 months ago.
Category: Computer
Expert:  Michelle replied 6 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 6 months ago.

If your Facebook account is hacked and want to report someone that's pretending to be you or someone you know:

  1. Go to the profile of the impersonating account. ...
  2. Click on the cover photo and select Report.
  3. Follow the on-screen instructions for impersonation to file a report.
Expert:  Michelle replied 6 months ago.

let me know if you have any question.

Customer: replied 6 months ago.
I cannnot rate as I didn't get the help I needed
Expert:  Michelle replied 6 months ago.

I gave you the info which was required, however you can let me know if you need anything else.