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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a new router from you because my old router is

Customer Question

I purchased a new router from you because my old router is slow and doesn't do well with my wife's new Azus PC. However to install the new router I will need to now my DSL Login and Password. Neither of which can I remember because its been more than a decade since I got them.
JA: Have you tried having password ***** directions emailed to you?
Customer: That would help me a lot. There must be some way I can look up my DSL login on my computer by going to the right part of the Network Sharing Center. Then, knowing that should be able to reset the password
JA: Have you installed any updates recently?
Customer: to something I can easily remember. Back on October 5th, someone at Century link brought all of my s/w up-to-date as regards ***** *****
JA: Anything else you want the computer expert to know before I connect you?
Customer: I think that is all that I know.
Submitted: 12 days ago.
Category: Computer
Expert:  Byron replied 12 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

You'll need to get your DSL credentials from your internet service provider.

They are not stored on your computer. Your DSL username (likely an email address)

may be stored on your old router but the password ***** probably look like this: ***********