For Online Computer Support, Ask a Computer Technician
Hi, my name is ***** ***** welcome to JustAnswer!
What happens exactly when you try to play something that has sound? Do you get any response at all?
Hi, my apologies on the slow reply. I didn't see the notification that you had gotten back to me.
Can you tell me what version of Windows you're running? Is it Windows 10?
Okay, thanks. Are you trying to get the audio from your laptop speakers or headphones?
Okay, you should be able to go to justanswer.com, sign in, and then go to My Questions and you can type to me on the laptop instead of on your phone.
Okay sure, well that's what I'm saying, you can get on your laptop and go to www.justanswer.com and then sign into the account you created today and can type on your laptop. You don't have to use your phone.