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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I LOST MY FACEBOOK PASSWORD, I WAS ON IT JUST NOW, NO, INEED

Customer Question

I LOST MY FACEBOOK PASSWORD
JA: When did you last use the account?
Customer: I WAS ON IT JUST NOW
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: INEED IT TO ADD THAT ACC. TO MY PHONE AND MY PAD
Submitted: 5 months ago.
Category: Computer
Expert:  Lorenz Vauck replied 5 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Did you already try to reset your Facebook password? If so, does it give you any error?

Please reply at the box below.

Thanks for your patience and best regards,

Lorenz Vauck

Customer: replied 5 months ago.
ITRYED AT THE TIME I NOT ANYWAY TO RECIEVE A ANSWER
Expert:  Lorenz Vauck replied 5 months ago.

Thank you. May I remotely connect to your computer, so that I can directly analyze and resolve the problem for you while you can relax and watch me doing it on your screen?

Customer: replied 5 months ago.
No all I need is the new password ***** have you applied
Expert:  Lorenz Vauck replied 5 months ago.

Please understand that we are independent computer experts, we are not Facebook. All I can offer is to walk you through the password ***** process or do it directly with your at your computer via a remote-connection. Please let me know what you would prefer. Thank you very much.