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Ask Alex Lako Your Own Question

Alex Lako
Alex Lako, Computer Support Specialist
Category: Computer
Satisfied Customers: 16
Experience:  IBM - Country Support Specialist
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I was charged for a 30 day membership without my

Customer Question

I was charged for a 30 day membership without my permission!!
JA: What kind of computer do you have?
Customer: I listened to it on my Iphone 7 plus not my computer
JA: Have you installed any updates recently?
Customer: My I Phone 7 Plus is up to date!
JA: Anything else you want the computer expert to know before I connect you?
Customer: Your not getting it! I was CHARGED $4.00 FOR ONE MONTH MEMBERSHIP FOR LISTING TO PANDORA ON MY IPHONE 7 PLUS!!!
Submitted: 1 month ago.
Category: Computer
Expert:  Tim replied 1 month ago.

I'll send you in for a refund, there is no such thing as a 5.00 trial -

Expert:  Tim replied 1 month ago.

Customer support should be able to take care of this, good luck.

Expert:  James-cssm replied 1 month ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. http://www.justanswer.com/computer/a199u-charged-30-day-membership-without.html. Thank you, ***** ***** Customer Support Team.
Expert:  Alex Lako replied 1 month ago.

Dear customer,

My name is ***** ***** I would like to provide an answer for your question.

JustAnswer does not have any affiliation with the Pandora iPhone application. Therefore JustAnswer cannot provide a refund for your charge for their services.

You will need to contact Pandora support directly. They list their contact information including a phone number at this URL

http://www.pandora.net/en-us/company/contact

Please let me know if you would like any further information. If not, then please provide a rating for this answer. It would be very much appreciated.

Thank you,

Alex