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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How can I speak with someone about a gmail problem, and a

Customer Question

How can I speak with someone about a gmail problem, and a potential scam (someone I talked to who I thought was from Google/Gmail)? ***@******.*** or(###) ###-####
JA: How long have you had this issue with your Gmail account?
Customer: Just this afternoon
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I was having trouble getting into gmail (new account, set up for me by my granddaughter). Called a gmail assistance number found on the google search. Long back and forth, asked for access to my computer. Said he would work on the problem and call back in 10 or 15 minutes. It's been almost an hour. No word. Scam??? Please help.
Submitted: 6 months ago.
Category: Computer
Expert:  Byron replied 6 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you let me know your new gmail address and I'll try to help you with this?