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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My gmail service has ceased ... no ins or outs on messages.

Customer Question

My gmail service has ceased ... no ins or outs on messages. Pop-up boxes asking for info that I don't understand.
JA: How long have you had this issue with your Gmail account?
Customer: Gradual diminishing over a couple days ... no mail in or out today.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Would prefer you connect and see if you can find the problem.
Submitted: 2 months ago.
Category: Computer
Expert:  Richard replied 2 months ago.

Hi there and welcome

First, can you tell me how you are accessing Gmail? Is it via your web browser?

Please let me know

Customer: replied 2 months ago.
W
Expert:  Richard replied 2 months ago.

Ok, I only see W in your response.

Can you repeat please?