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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to Install Chrome on my New HP all in one that I

Customer Question

I am trying to Install Chrome on my New HP all in one that I bought on Friday and having problems as it says it is installing but goes for an Hour and still not installed, can you help
JA: Can you guesstimate how old your HP is? And just to clarify, what's the exact model?
Customer: Brand New Pavillion All in One purchased Friday 11/18/2016
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Last hour and a 1/2, did not know what to troubleshoot
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 17 days ago.
Category: Computer
Expert:  Richard replied 17 days ago.

Hi there and welcome

To check, have you restarted the computer and then tried to install it?

Please let me know