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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
can you post a screen shot here where you get the message to select the language?
Do you have any important data like pictures, videos or data files on the idea pad?
What do you mean i am sorry i didnt get that.
I am answering to the question you have posted.