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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had reason to use my CD-drive the other day but it doesn't

Customer Question

I had reason to use my CD-drive the other day but it doesn't work. On recollection the only change to things has been the Windows 10 installation upgrade from Windows 8.1
Submitted: 18 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 18 days ago.

Hi,

I'm sorry about the issue. Is there any error or message?

When was the last time you were able to use the CD drive?

What's the model of your computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 18 days ago.

Please check at the back / bottom of your computer for the model of it.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Computer Tech replied 11 days ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,