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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cannot connect to my Epson wi-fi printer. I do the search

Customer Question

I cannot connect to my Epson wi-fi printer. I do the search but it is not recognized. My other home devices easily identify the printer.
JA: What kind of computer do you have?
Customer: Lenova ideapad 100
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 7 months ago.

Hi,

I'm sorry about the issue. To confirm, your other devices are currently able to print, but your Lenovo IdeaPad 100 laptop cannot.

Was it working fine previously? Or is this a new printer or new laptop, etc.?

What's the model of your Epson wi-fi printer?

What's the model of your internet modem / router device?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,