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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am getting notice that I don't have permission to view my

Customer Question

I am getting notice that I don't have permission to view my photos or videos. A555D laptop
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Windows 10. Asus A555d laptop. Four months old. Problem sudden today
JA: Have you installed any updates recently?
Customer: Added Corel 9 video editor
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 15 days ago.
Category: Computer
Expert:  technicalcat replied 15 days ago.

Hello, and thank you for using this service.

What is the exact error message you are receiving?