My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Could you mention from which application the message appears?
Does it appear frequent?
Also, when did you notice it first?
Are you still there?
I shall cancel the question on that case