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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Unsent message notice, but ther is nothing in the outbox.

Customer Question

Unsent message notice, but ther is nothing in the outbox. Have been into Appdata & got to the live mail & ther is stillno messages.
JA: What kind of computer do you have?
Customer: Toshiba running Win 7 Home Prem.
JA: Have you installed any updates recently?
Customer: Only what Microsoft does.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 15 days ago.
Category: Computer
Expert:  arsufi2002 replied 15 days ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 15 days ago.

Could you mention from which application the message appears?

Customer: replied 15 days ago.
Windows Live Mail
Expert:  arsufi2002 replied 15 days ago.

Does it appear frequent?

Expert:  arsufi2002 replied 15 days ago.

Also, when did you notice it first?

Expert:  arsufi2002 replied 15 days ago.

Are you still there?

Customer: replied 15 days ago.
I did not authorize $35 payment. Do not want the service.
Expert:  arsufi2002 replied 15 days ago.

ok..

I shall cancel the question on that case

Thank You