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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had to have my computer tower reworked. that's when

Customer Question

I had to have my computer tower reworked. that's when myproblems started. I wanted AOL account put back in,they said they would but didn't. my address***@******.*** but the one they put in is***@******.***
JA: How long have you had this issue with your A.O.L. account?
Customer: past two or three weeks
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: yes I can't get my password
Submitted: 3 months ago.
Category: Computer
Expert:  Byron replied 3 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Is***@******.*** the email address that the shop has on your computer login screen?

If you're trying to sign in to***@******.*** email and you're having an issue with the password

you can reset it at this link: http://tinyurl.com/gljon9b

In either event, I can help you with this.

Customer: replied 3 months ago.
I'll try that first
Expert:  Byron replied 3 months ago.

Certainly. Let me know how it goes, please.

Customer: replied 3 months ago.
I'll try the email you referred to first
Expert:  Byron replied 3 months ago.

OK. Thanks for the update.

Expert:  Michelle replied 3 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Which one is you actual email address which you have used it earlier.

Who is they who has put a wrong email address for you.

Customer: replied 3 months ago.
Still the same
Expert:  Michelle replied 3 months ago.

let me know when you could be online.