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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can't get into my email on yahoo, For over 2 or 3 weeks, no,

Customer Question

Can't get into my email on yahoo
JA: How long have you had this issue with your Yahoo account?
Customer: For over 2 or 3 weeks
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I can't receive text on my cell phone. so if they send a key code to change password, please send it to sanfordswigert@ gmail.cim
Submitted: 1 month ago.
Category: Computer
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

Hi,

You cannot choose were the information goes it must be info on your account already.

We need to go over the recovery options.

Are you ready to do this?

Regards

Kevin