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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to make gmail account my main account but forgot my

Customer Question

I need to make gmail account my main account but forgot my password. I registered this account a long time ago when I a had a different email account with another provider. I do know my username.
JA: How long have you had this issue with your Gmail account?
Customer: I have not used this account for a long time
JA: Have you installed any updates recently?
Customer: No. Like I said I have not used it for maybe 10 yrs and so the system tells me that the name is ***** ***** although I know I am the owner of the name.
JA: Sorry. What is her name?
Customer: Let's start over. I forgot my password.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Computer
Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 5 months ago.

I will do my best to check for all possible options for you to regain access to your e-mail account and will let you know what to do. Please type your GMail address here so that I can check it.

Thanks,
IT Miro

Customer: replied 5 months ago.
Expert:  IT Miro replied 5 months ago.

Thanks! I checked it.

Your account can be recovered (password *****) by receiving a code to a recovery e-mail address on file. I cannot see the full e-mail address, I can see only this:

reg••••••••@yahoo.com

Do you recognize such e-mail address and can you still access it?

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