How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 15434
Experience:  Over 10 years of professional experience.
30759776
Type Your Computer Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

I need a new password for my email woroberts59 2gmail.com,?

Customer Question

I need a new password ***** my email woroberts59 2gmail.com
JA: When did you last reset your username and password?
Customer: ?
JA: What confuses you?
Customer: I don't know why I loist my email account
JA: Have you installed any updates recently?
Customer: not as far as I know
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Computer
Expert:  Jason Jones replied 5 months ago.

Hello,

My name is ***** ***** and I look forward to assisting you today.

Gmail's password ***** system does not offer many options, but I have given them all below. If all else fails, you can always create a new free Gmail account.

Please, follow the instructions below to reset your Gmail/Google password:
- Click the following link: https://accounts.google.com/RecoverAccount
- Enter the email address that you wish to reset the password *****
- Click the Submit button
- Answer the questions on the following screen
- Now you will be able to reset your password

If you still cannot get your password ***** you must fill out the form at the following page: https://www.google.com/accounts/recovery/skt
--- On this page, fill out as much information as you can. It is okay if you cannot remember the answers to everything. It may take up to a few days for the Gmail team to get back to you.

If need be, you can call Google at the following number. Keep in mind that the wait will be long: (###) ###-####

One quick note: This is my job; however, I only get credit for my time, if you rate my help with 3 Stars or more. I would prefer a 5 star rating, if you are satisfied. If you are not happy with my answer below, please let me know so we can continue.

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com