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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I cant sign into Instead, my [email protected] com

Customer Question

I cant sign into***@******.*** Instead, my [email protected] com account pops up. I wish to get rid of the [email protected] com account and be able to access my***@******.*** account. Can you do that for me?
JA: Have you contacted anyone about your account?
Customer: No
JA: Have you installed any updates recently?
Customer: Im not sure.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so.
Submitted: 14 days ago.
Category: Computer
Expert:  Mr.Med replied 14 days ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 14 days ago.

What is your operating system please (Windows or Mac) and what Internet browser you are using such google chrome, safari ect...

Thank you

Expert:  Mr.Med replied 14 days ago.

if you forgot your gmail password ***** click on the link below and follow the onscreen instructions :

https://support.google.com/mail/answer/41078?hl=en

Expert:  Mr.Med replied 10 days ago.

Hello,

Do you still need help please?

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