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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Tried to get mozilla firefox from centurylink -now I'm

Customer Question

Hi tried to get mozilla firefox from centurylink -now I'm unable to get to email and still unable to get to office ? for writing stuff -- sorry - I'm very inept at all this. Janet
JA: Just to clarify, what email service provider are you using?
JA: Have you installed any updates recently?
Customer: Don't know if I have - not sure
JA: Anything else you want the computer expert to know before I connect you?
Customer: I only want to : use my email ; be able to do some writing; and browse google and that's it
Submitted: 6 months ago.
Category: Computer
Expert:  ChrisC replied 6 months ago.

Hi Janet, my name is ***** ***** welcome to JustAnswer!

Can you explain your issue in a little more detail. What happens exactly when you try to get to your e-mail?

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