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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I like to know why I can not dowen load my new MJ express to

Customer Question

I like to know why I can not dowen load my new MJ express to my laptop
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Toshiba
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I have the old MJ for the past 5years and called for the recent on and they sent me the new one
Submitted: 14 days ago.
Category: Computer
Expert:  Lorenz Vauck replied 14 days ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Can you please just clarify what "MJ" you are referring too? Since there are several meanings / software that can be named "MJ".

Thanks for your patience and best regards,

Lorenz Vauck