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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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Need help with WI-FI connection.I don't know how I became

Customer Question

Need help with WI-FI connection.I don't know how I became unconnected overnight! Tks, Deana
JA: What kind of computer do you have?
Customer: This is on my Kindle
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO
Submitted: 20 days ago.
Category: Computer
Expert:  Isaac Franklin replied 20 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 20 days ago.

Can you confirm your other wifi in the house is working (to your phone, tv, computer etc)

If they are, what is the make/model of your kindle?

If you know how to go to your settings and network, drop the network/forget. restart your kindle

and go to your settings and reconnect to your network with password.

If you need help in this, just send your make/model and i will send you steps.

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.

~Franklin

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