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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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I need my Facebook password! several months ago. yes, No

Customer Question

I need my Facebook password!
JA: When did you last use the account?
Customer: several months ago.
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thank you!
Submitted: 20 days ago.
Category: Computer
Expert:  Josh replied 20 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 20 days ago.

In this case, you will need to reset your password.

Click here: https://www.facebook.com/login/identify?ctx=recover&lwv=110

Enter the email address on file and press Search

On the next page, it will prompt you with options to reset your password.

If you have anymore questions, please reply back otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 20 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.