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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Changed email from TWC to ATT, but I am not receiving email.

Customer Question

changed email from TWC to ATT, but I am not receiving email. What settings do I need to change on the computer?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Lenovo ThinkPad L412, Windows 7
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: help
Submitted: 3 months ago.
Category: Computer
Expert:  ChrisC replied 3 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

Can you tell me what program (e-mail client) you use to get your e-mail?

Customer: replied 3 months ago.
Att.net
Expert:  ChrisC replied 3 months ago.

Okay, when you get your e-mail, do you usually go to their website or do you open up a program on your computer?