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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to set a new password so I can activate my

Customer Question

I am trying to set a new password ***** I can activate my kindle fire. I am not set up on wi-fi and dont have a clule how to do ir.
JA: When did you last reset your username and password?
Customer: not the user name but the password ***** and cant get it right.
JA: Have you installed any updates recently?
Customer: not that I know of
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to get a password ***** this problem I have already gon to the store where dI purchased this kindle and I need a password
Submitted: 16 days ago.
Category: Computer
Expert:  Dan replied 16 days ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer. That is an automated popup initiated by the web site. Just so I am clear, you do not have your Kindle connected to your WiFi is that correct?

Customer: replied 16 days ago.
Customer: replied 16 days ago.
no thank you
Expert:  Dan replied 16 days ago.

Swipe down from the top of the screen to show Quick Settings, and then tap Wireless. Verify that Airplane Mode is Off. Next to Wi-Fi, tap On.
Tap your network to connect to it.

Expert:  Dan replied 16 days ago.

How are you doing?

Customer: replied 16 days ago.
Doesn't work. R u referring to the kindle fire
Expert:  Dan replied 16 days ago.

Yes

Expert:  Dan replied 16 days ago.

That is what you are trying to connect to your WiFi correct?

Customer: replied 16 days ago.
I am stopping this communication as I cannot afford it
Expert:  Dan replied 16 days ago.

There is no further cost other than what you already deposited?

Expert:  Dan replied 16 days ago.

Would you like to continue?