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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 370
Experience:  Technical Support Coach at Liberty Tax Service
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Second opinion] - havent used my skype account for 3 months

Customer Question

Second opinion] - havent used my skype account for 3 months forgot password ***** cant retreive
JA: Have you contacted anyone about your account?
Customer: Can never get anyone at Skype
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: i think yes
Submitted: 18 days ago.
Category: Computer
Expert:  Isaac Franklin replied 17 days ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 17 days ago.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Do you remember your skype name/email?

You can use your email or phone number on this link to reset;

https://login.skype.com/recovery

If you get stuck, let me know and i will help walk you thru it.

Please rate the 5 stars at the top of the page to close out this question as it is the only way i am

credited for the work done with clients. Or, reply to continue if further troubleshooting is necessary.

~Franklin