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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Lost mozilla. I downloaded it again but it is only on my

Customer Question

lost mozilla. I downloaded it again but it is only on my list of documetns how do I put the icon back on my desktop
JA: What kind of computer do you have?
Customer: oh, i am using an old HP windows 7
JA: Have you installed any updates recently?
Customer: my new one has a virus and I do not know what to do abt it. yes.
JA: Anything else you want the computer expert to know before I connect you?
Customer: i dont know wht you need to know.
JA: What confuses you?
Customer: do you charge for this
Submitted: 15 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 15 days ago.

Hi,

I'm sorry about the issue. Is it the Mozilla Firefox icon or the Mozilla Thunderbird icon, etc.?

Is it currently working?

Please reply at the box below. Thank you,

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