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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Seem to have lost my internet connection via the Edge

Customer Question

seem to have lost my internet connection via the Edge browser. Everything else seems to work OK, but when I click on the Edge icon in the bottom tray, I get a "can't find this web page" kind of message. Google and Opera work OK.
JA: What kind of computer do you have?
Customer: It is a Dell XPS 8900 with Windows 10. Fairly new.
JA: Have you installed any updates recently?
Customer: TurboTax several days ago, and there are several automatic updates that happen (Microsoft and Dell as far as I know.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Can't think of anything.Thanks for the help.
Submitted: 20 days ago.
Category: Computer
Expert:  IT Miro replied 20 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 20 days ago.

To confirm, any web page that you attempt to open in Edge fails to open?

Thanks,

IT Miro

Expert:  IT Miro replied 18 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 15 days ago.

Hello!

Let me know if you were able to receive my messages.