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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can not get it to connect to a Epson XP-330 wireless

Customer Question

Can not get it to connect to a Epson XP-330 wireless printer
JA: Have you tested the connections by doing a ping utility test?
Customer: what is that
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 18 days ago.
Category: Computer
Expert:  Cody replied 18 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 18 days ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 18 days ago.
I don't want to do this please close me out
Customer: replied 18 days ago.
close this now
Expert:  Cody replied 18 days ago.

ok

Customer: replied 18 days ago.
no don't connect me anywere