Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Please unplug the stick from the tv (and power), and remove batteries from remote.Wait 5 minutes
Plug the stick back in (tv and power),
once the light comes on, put the batteries into the remote.
If you have a little black or purple button inside the battery cover, press and hold that, while holding the remote near the stick. After about a minute it should link up.
Let me know if you get stuck.
Hello, it appears your question is still open.
Do you need more help with this?If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.