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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Macair, no but my wife is in France near Geneva and cannot

Customer Question

Hi Andy,
JA: What kind of computer do you have?
Customer: macair
JA: Have you installed any updates recently?
Customer: no but my wife is in France near Geneva and cannot go imto the internet which is strange because her girlfriend has a mac notebookk with the same settings. Have you blocked the access because I am in Cape town where we usually live and she in France?
JA: Anything else you want the computer expert to know before I connect you?
Customer: no thanks
Submitted: 5 months ago.
Category: Computer
Expert:  Dustin replied 5 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 5 months ago.

Is there a specific website shes is trying to access or a specific email account that she cant access?

Or, are you saying that she cannot connect to a wireless network , and achieve an internet connection at all?