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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows cannot excess my accounts and i cannot do my work,

Customer Question

windows cannot excess my accounts and i cannot do my work
JA: What's the make/model of your device? How old is it?
Customer: HP Pavilion 6 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: 6 Days ago when i started up in the morning all my files where gone a flag came up saying Windows can not enter your account,and i must put it of and start again . i did this more than 20 times no go,
JA: Anything else you want the ereader expert to know before I connect you?
Customer: About 6 months ago i upgraded to Windows 10 and is having a lot of problems with the security of windows
Submitted: 7 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 7 months ago.

Hi,

I'm sorry about the issue. Is it email account or something else?

Is the internet currently working on your computer?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 7 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,